We do our best to provide excellent service for our customers.
Therefore for any reason you may have, simply at your request, we offer you, within 15-days from your initial purchase a full, 100%, money back.
The only exception is if the U.S. Government DV Lottery official open period has started prior to the refund request. In this case the fees are non-refundable.
Past 15-days from initial purchase the fees are non-refundable.
Fees are non-refundable in case there is an impossibility of filling the user’s entry in DV Lottery beyond the control of USGCIS Corporation. For more details see
Terms and Conditions, FEES & REFUNDS.